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Terms and Conditions
 
Last Updated: March 01, 2025
 
Welcome to Mia Stream! These Terms and Conditions (“Terms”) govern your use of our IPTV streaming service provided through Miastream.com (“Website”). By accessing or using our service, you agree to be bound by these Terms. If you do not agree, please do not use our service. We reserve the right to update these Terms at any time, and we will notify you of significant changes as described in Section 14.
1. About Our Service
Mia Stream provides an IPTV streaming service that allows users to purchase subscriptions to access live TV channels, on-demand content, and other entertainment options (“Service”). Our Service is intended for adults in the USA aged 37 and older. Individuals under 18 are not permitted to use our Service.
2. Acceptance of Terms
By creating an account, purchasing a subscription, or using our Service, you confirm that:
  • You are at least 18 years old.
  • You are legally capable of entering into a binding contract.
  • You agree to comply with these Terms and all applicable laws and regulations.
3. Account Registration and Eligibility
3.1 Account Creation
To use our Service, you must create an account and provide accurate information, including your name and email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Eligibility
Our Service is designed for users aged 37 and older in the USA. Minors under 18 are strictly prohibited from using our Service. If we discover that a minor has created an account, we will terminate it immediately and delete all associated data.
4. Subscription and Payment
4.1 Subscription Plans
We offer various subscription plans for accessing our Service, as outlined on our Website. Subscription fees are payable in advance and are non-refundable except as described in Section 4.3.
4.2 Payment Processing
All payments are processed securely through Stripe, a third-party payment processor. By providing your payment information, you authorize us to charge the applicable subscription fees to your chosen payment method via Stripe. You also agree to Stripe’s terms of service, available at https://stripe.com/legal.
  • We do not store your payment information (e.g., credit card details) on our servers.
  • Stripe processes and stores your payment data in compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements.
4.3 Refund Policy
We offer a 10-day money-back guarantee. If you are not satisfied with our Service, you may request a full refund within 10 days of your purchase. To request a refund:
  • Contact us via email at [email protected] (mailto:[email protected]) or WhatsApp at +1 (323) 916 5612.
  • Provide your subscription details and reason for the refund request.
  • Refunds will be processed through Stripe and credited to your original payment method within 5–10 business days, depending on your bank’s processing times.
Conditions: Refunds are only available within the 10-day period and may not be granted if the Service has been used excessively (e.g., streaming large volumes of content) or in violation of these Terms.
5. Use of the Service
5.1 License
Upon purchasing a subscription, we grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial use only. You may not:
  • Share your account credentials with others.
  • Use the Service for any illegal or unauthorized purpose.
  • Modify, reverse-engineer, or attempt to access the underlying code of our Service.
  • Distribute, resell, or broadcast our content without prior written consent.
5.2 Content Availability
We strive to provide uninterrupted access to live TV channels, on-demand content, and other entertainment options. However, content availability may vary due to licensing restrictions, geographic limitations, or third-party provider changes, and we do not guarantee the availability of specific channels or titles.
5.3 Device Compatibility
Our Service is compatible with various devices, including Smart TVs, Roku, Fire TV, and others (as specified on our Website). You are responsible for ensuring your device meets the technical requirements for streaming.
6. Customer Support
We are committed to providing excellent support. If you have any questions, issues, or inquiries, you can reach us at:
Our support team is available 24/7 to assist with setup, account management, and other concerns.
7. User Responsibilities
You agree to:
  • Provide accurate and up-to-date information when creating an account or making a purchase.
  • Use the Service in compliance with all applicable laws, including copyright and intellectual property laws.
  • Refrain from engaging in any activity that may disrupt or interfere with the Service, including hacking, distributing malware, or attempting to gain unauthorized access.
  • Notify us immediately if you suspect any unauthorized use of your account.
8. Intellectual Property
All content provided through our Service, including live TV channels, on-demand movies, shows, and related materials, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written permission from the respective rights holders.
The Mia Stream name, logo, and Website design are trademarks of Mia Stream. You may not use these trademarks without our express written consent.
9. Termination
9.1 By You
You may terminate your subscription at any time by canceling through your account settings or contacting us at [email protected] (mailto:[email protected]) or +1 (323) 916 5612. No refunds will be provided for the remaining subscription period unless within the 10-day money-back guarantee period (see Section 4.3).
9.2 By Us
We reserve the right to suspend or terminate your account and access to the Service at our discretion, including for:
  • Violation of these Terms.
  • Non-payment of subscription fees.
  • Suspected illegal activity or misuse of the Service.
  • Excessive usage that impacts our ability to provide the Service to other users.
If your account is terminated for violating these Terms, you will not be eligible for a refund.
10. Third-Party Services
Our Service may integrate with third-party services, such as:
  • Stripe: For payment processing (see Section 4.2).
  • Device Platforms: Such as Roku, Fire TV, or Smart TVs, which may have their own terms and privacy policies.
We are not responsible for the performance, availability, or policies of these third-party services. You are responsible for reviewing and agreeing to their terms.
11. Warranty Disclaimer
The Service is provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, Mia Stream disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:
  • That the Service will be uninterrupted, error-free, or free of viruses or harmful components.
  • The accuracy, availability, or quality of content provided through the Service.
  • That the Service will meet your specific requirements or expectations.
12. Limitation of Liability
To the fullest extent permitted by law, Mia Stream, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
  • Loss of profits, data, or goodwill.
  • Service interruptions or content unavailability.
  • Any damages arising from your use of the Service, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid for your subscription in the preceding 12 months.
13. Indemnification
You agree to indemnify and hold Mia Stream harmless from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from:
  • Your use of the Service.
  • Your violation of these Terms or any applicable law.
  • Your infringement of any third-party rights, including intellectual property rights.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Service or legal requirements. If we make significant changes, we will notify you by:
  • Posting a notice on our Website.
  • Sending an email to the address associated with your account (if applicable).
Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. The “Last Updated” date at the top of this page indicates when the Terms were last revised.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through the following process:
  • Informal Resolution: You agree to first attempt to resolve any dispute by contacting us at [email protected] (mailto:[email protected]) or +1 (323) 916 5612.
  • Jurisdiction: If informal resolution is unsuccessful, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
16. Compliance with Laws
You agree to use the Service in compliance with all applicable local, state, federal, and international laws, including but not limited to:
  • U.S. copyright and intellectual property laws.
  • The Digital Millennium Copyright Act (DMCA).
  • Export control laws and regulations.
If you are located in the European Union, we ensure compliance with the General Data Protection Regulation (GDPR) for any personal data processed (see our Privacy Policy for details).
17. Contact Us
If you have any questions, concerns, or requests regarding these Terms or our Service, please contact us at:
18. Miscellaneous
  • Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Mia Stream regarding your use of the Service.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at our discretion, such as in the event of a merger or acquisition.
Additional Notes for Compliance
  • U.S. Laws: The Terms include a governing law clause (Section 15) specifying California law, aligning with U.S. legal standards, and address compliance with copyright laws (Section 16).
  • GDPR Consideration: While primarily for U.S. users, the Terms reference GDPR compliance for EU users in relation to data processing (linked to the Privacy Policy).
  • DMCA: Section 16 mentions compliance with the Digital Millennium Copyright Act, relevant for an IPTV service handling copyrighted content.
  • User Restrictions: The Terms prohibit illegal use, sharing credentials, and excessive usage, protecting your business from misuse.
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Enjoy thousands of live TV channels, on-demand movies, and shows with Mia Stream—your trusted IPTV service for Americans aged 37+. Stream in HD, anytime, anywhere, with affordable plans and 24/7 support.
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